Blog Posts in category: small business lending

Why a Loan Origination System is a Critical Part of Digital Transformation

Admittedly, I’m not a fan of buzzwords/tech speak. AI, big data, “the cloud”, machine learning, digital transformation, etc. What do they even mean? Without applied application, we’re just bandying about terms that have little to no meaning. Let’s look...

FinovateFall 2021

Last month, our VP of Product Management Mike Horrocks and our Education Services Director Susannah Hallgarth gave a demo of the new Baker Hill NextGen® Banker Application solution at FinovateFall 2021 . Baker Hill NextGen® Banker Application is an...

7 Strategies for Achieving Balanced Loan Growth – Part 6

Onboarding & Minimizing Friction: How to Get Customers In and Then Stick. Online lenders are improving the loan application experience to meet customer expectations for convenience and speed after tech giants like Amazon and Netflix have disrupted every single...

How Credit Unions Can Compete with Member Business Lending

As I tell all my customers, I have been in the financial services space longer than I care to admit. After all these years of experience, I can say with confidence that the competition is the fiercest it has ever...

Customer Relationship Management: A Solution that Brings Benefits to Banking

What is Customer relationship management? Is about the customer or the software? The answer it’s both. Customer relationship management can be defined as the combination of practices, strategies, and technologies that banks use to manage and analyze customer...

7 Strategies for Achieving Balanced Loan Growth – Part 5

CECL as a Strategic Business Initiative In our last post in this series on lending strategies , we covered deal pricing and efficient loan origination. Today, we’re moving onto CECL and how it looks to shake up the banking...
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