Success Stories

Citizens National Bank

Citizens National Bank

Citizens National Bank sought increased competitiveness in growth markets and deeper customer relationships. To move the needle, cobbled-together analytics required a technology update and an infustion of expertise.

"Baker Hill generates the data we need to support our strategic decisions. Our targeted money market campaign has been tremendously successful. And, the emphasis on cross-sale ratios has deepened our client relationships. Wherever we have focused our efforts, we have gotten results with Baker Hill's support."
Scott Sills | Chief Marketing Officer | Citizens National Bank

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First Tennessee Bank

First Tenessee Bank

Memphis-based First Tennessee Bank, with more than $40 billion in assets, has deployed Baker Hill’s small business loan origination solution and customized branch online loan application software to drive efficiencies in the lending process and improve the customer experience with faster decisions and faster closings.

“By working with Baker Hill, we expect to improve the overall customer experience for delivering small business credit. Our team evaluated numerous loan origination systems and believes Baker Hill’s solution will best help us streamline our lending processes and ultimately, support the bank’s continued growth.”
Darin Johnson | SVP, Director of Commercial Credit Loan Administration | First Tennessee Bank

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Marquette Bank

Marquette Bank, based in Chicago with $1.5 billion in assets, has leveraged Baker Hill’s commercial loan origination solution to create a more streamlined workflow for loan operations, helping lenders work more efficiently and improving the visibility on the status of loans.

“We have experienced longstanding success using Baker Hill’s commercial loan origination solution and are impressed with the direction Baker Hill is taking with its NextGen™ platform. Our staff is looking forward to leveraging its latest functionalities, as Baker Hill NextGen™ will offer greater flexibility so we can further adapt the commercial lending solution to our specific needs, which will enable us to provide the outstanding experience our customers expect.”
Frances Brashares | AVP & Commercial Loan Operations Manager | Marquette Bank

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STAR Financial

STAR Financial

STAR Financial sought a more effective approach to understanding the risks and requirements within its loan portfolio. Baker Hill’s commercial customer relationship management system and financial analysis delivered comprehensive loan management.

“If you are not looking forward, you are at risk of falling behind. Any time you can look ahead with more insights and fewer assumptions, you are much better off. This is what we are getting from the collective products of Baker Hill and MainStreet Technologies and their collaboration in addressing our challenges.”
Bill Wingrove | Chief Credit Officer | STAR Financial

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Unitus

Unitus

Unitus Community Credit Union sought to connect with customers by aligning and leveraging client data. Baker Hill’s comprehensive business analytics solution promised greater insight into branch, account, and product profitability.

“The Baker Hill solution is turnkey and awesome. We love how we can move our strategies and enhance them as time goes on.”
Lori Fink | Marketing Manager | Unitus Community Credit Union

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Western Alliance Bank

Western Alliance Bank

Western Alliance Bank, which prides itself on serving businesses, uses Baker Hill’s loan origination solutions to help manage smaller business loan requests with greater efficiency and ultimately, enable loan officers to spend their time pursuing larger commercial deals.

"As we’ve grown over the years, we have used Baker Hill’s solutions to streamline our small business lending processes to allow our loan officers to focus on the most important aspect of their job, which is building relationships with business customers and ensuring their credit needs are met."
Sherri Slayton | Executive Vice President | Western Alliance Bank

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Baker Hill NextGen laptop

A $7 Billion Northeastern Commercial Bank

A $7 billion dollar Northeastern bank sought a more proactive approach to loan reviews and monitoring the risks within its loan portfolio. Baker Hill’s Portfolio Risk Management solution helped this bank to reduce costs and increase efficiencies.

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Alaska USA FCU Logo

Alaska USA Federal Credit Union

A credit union experiencing rapid growth needed a better way to monitfo its loan portfolio while reducing inefficiences and managing risk.

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