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Client Stories

Our clients are our heart and soul. We love to see them succeed! Read their stories here.

Helping lenders grow

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Featured Stories

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Partners in growth

$10.4B

Loan portfolio growth

Read Case Study
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Steady loan growth

10x

Increase in total loan production

Read Case Study
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Harboring Success

How HarborOne Navigated Growth and Retention with Baker Hill powered by Infusion - and charted a course to enhance profitability, driving $31M in new deposits and loans while increasing customer retention by 3%
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Rallying for Growth

How Rally Credit Union Grew Their Membership with the Right Lending Partner

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Fueling Big Dreams in the Empire State

How ESL optimized their lending processes to help more businesses thrive and became one of the top business lenders in upstate New York - and the nation.
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Unlocking Success in the Florida Keys

First State Bank of the Florida Keys set record loan production and improved efficiency with Baker Hill.
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Incredible Results With Optimized Lending Workflows

Incredible Bank isn’t just incredible because of their name. Through their partnership with Baker Hill, they have been able to dream up and implement successful and sustainable loan growth strategies.
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Striking Gold: How Mechanics Bank Transformed Lending

With a 100+ year history in the Golden State, Mechanics Bank transformed lending to increase loan production and get faster decisions to their borrowers with Baker Hill.

Here’s What Our Clients Have to Say

Don't take our word for it - explore the success our clients have experienced.

Profitable Growth and Client Retention

Their deep breadth of knowledge is helping our team to build the right strategies for long term customer relationships. Our internal team doesn’t have the capabilities to do this kind of analytic work ourselves, but we invested in Baker Hill’s analytical horsepower and have found success. Together, we have built and executed profitable programs with useful data.

Dave Tryder

CMO

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Harbor One

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Loan and Member Growth

The solution has all the points along the journey. Within Baker Hill, we start by pulling credit, capturing drivers’ license images, personal financial statements, and tax returns. We then capture HMDA information for compliance, and the platform ends with a strong integration with the Fiserv DNA core and TruStage Compliance Solutions loan documentation.

Maria Karaca

Senior VP of Member Business Lending

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Rally Credit Union

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Scaled growth

Since our founding, we have always been deeply invested in the success of the local businesses operating in the Rochester community. Entrepreneurial startups, growing small businesses, and large corporations alike count on ESL to move forward and achieve success, and we’re proud to support such a wide range of member businesses.

Keith Cleary

Director of Business Banking

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ESL FCU

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Unlocking efficiency and growth

“Baker Hill has helped our team realize significant efficiency gains across our commercial lending workflows and we look forward to continuing our relationship together. Baker Hill’s proven track record, combined with their unwavering commitment to addressing our financial institution’s immediate and long-term needs are invaluable, both to our team and the customers we serve.”

Gary Carney

President

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First State Bank of the Florida Keys

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Streamlined workflows

We’ve been able to optimize our lending workflows significantly since partnering with Baker Hill, which has also made hiring and training new team members in a remote environment much easier.

Mackenzie Heckendorf

Vice President of Business Banking Operations

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IncredibleBank

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Streamlined growth

Knowing we had to hold true to our clients’ needs, we leaned into Baker Hill’s team for expertise, and we’ve had the opportunity to build strong, profitable, and long-term relationships with customers, all while lightening the manual workload for our lenders—a win-win. Baker Hill has been clearly invested in our bank’s success from the first stages of integration, and they’ve truly been an ideal fintech partner in our bank’s journey.

Tony Kallingal

Executive Vice President and Chief Banking Officer

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Mechanics Bank

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Partners in growth

Our leadership team is thrilled to see the progress and successes we’ve had thus far since transitioning to Baker Hill NextGen. As we continue to roll out the next phase of expansion into the Commercial Lending system, I am confident that Baker Hill will support our continued growth.

John Biaocco

Senior Executive Vice President

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TowneBank

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Steady loan growth

Baker Hill’s team has proven to be a true partner, guiding us through our digital transformation. I’ve witnessed firsthand how Baker Hill adds value and efficiency. We look forward to continuing our productive partnership together.

Scott Gillanders

SVP, Credit Director

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Berkshire Bank

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Learn How An LOS Can Help You Succeed Too

Ready to partner with us to help your institution grow and prosper?
Let’s Connect

EVOLVE WITH US

Why Choose Baker Hill

Baker Hill’s modular system accelerates your success.

Learn More

GET STARTED

Why Use an LOS?

A loan origination system is the key to scaling lending.

LOS Benefits

EXPAND AND GROW

Partners & Integrations

Build a complete lending ecosystem with robust integrations.

See The Possibilities
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“170% increase in loan production”

Marquette Bank cites tangible, transformative outcomes.

  • Explore More Client Stories

WHAT WE DO

  • Commercial Lending
  • Statement Spreading
  • Small Business Scored Lending
  • Consumer Lending
  • Risk Management
  • Marketing
  • Intelligent Documents and Data

WHO WE HELP

  • Lending
  • Credit
  • Operations
  • Risk
  • Marketing
  • Executive

WHO WE WORK WITH

  • Banks

An LOS has benefits for banks of all sizes.

  • Credit Unions

Help more members with a loan origination system.

  • Finance Companies

Understand risk and provide capital to clients with an LOS.

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See Its Impact

Mechanics Bank experienced an 200% increase in loan production since using Baker Hill's LOS.

  • Explore More Client Stories

EXPLORE

  • Client Stories

Read about our clients’ success.

  • Whitepapers & Guides

Get valuable industry insights.

  • Podcast

Tune in and learn how to make lending easy.

  • Blog

Stay in the loop with timely news and trends.

  • Events and Webinars

Connect with our team at upcoming events.

View All Resources

LEARN

  • Product Tour

See on-demand, custom demos.

  • Software Training

Explore our best-in-class training programs.

  • Baker Hill University

Get certified to get the most out of Baker Hill NextGen®.

CLIENT SUPPORT

  • Client Support

Need help? Get in touch with our support team.

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Getting Started with an LOS

Discover how a loan origination system makes lending easier.

  • Explore the Benefits

GET TO KNOW US

  • Our Company

Explore our history of innovation.

  • Company News

Get the latest news, press, and product releases.

  • Leadership

Learn about our executive leadership team.

GET IN TOUCH WITH US

  • Contact Us

Have a question? Get in touch with our team here.

JOIN US

  • Careers

Explore our open career opportunities and see yourself at Baker Hill.

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