Baker Hill Privacy Policy

Baker Hill believes that privacy and confidentiality are top priority, and Baker Hill has a very strict policy on this issue. Baker Hill adheres strictly to the Gramm-Leach-Bliley Act, and has based its confidentiality and privacy policy on the provisions within the Gramm-Leach-Bliley Act. The Gramm-Leach-Bliley Act of 1999 and the National Credit Union Association Administration Rules and Regulations requires that safeguards and privacy requirements be complied with, and that service providers and businesses engaged in businesses or services with banks and credit unions are encouraged to comply with those regulations as well.

The following is the Baker Hill Confidentiality and Privacy Policy Statement:

  • Baker Hill agrees that, except when specifically requested in writing by its clients to do otherwise or when required by law, Baker Hill shall not disclose, share, use, sell or transfer information or data designated by Baker Hill’s clients as belonging to Baker Hill clients’ customers, including but not limited to client’s customer names, addresses, phone numbers, and financial information. Internally, access to confidential information will be allowed by Baker Hill employees on a “need to know” basis in order to perform their normal job responsibilities for Baker Hill clients. Baker Hill agrees to maintain administrative, physical and technological policies and procedures to safeguard the confidentiality and privacy of Baker Hill clients’ customer information consistent with the intent of the Gramm-Leach-Bliley Act.
  • Baker Hill is fully audited each year with an SSAE-16 SOC 2 Audit, and has consistently met all requirements for that audit.
  • This policy statement is not intended and shall not be construed as shifting any liability to Baker Hill regarding the privacy and confidentiality obligations of Baker Hill’s clients to their customers. Baker Hill processes data on behalf of its clients, and the source and use of such data is solely determined by Baker Hill’s clients.