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Women in Technology: Baker Hill’s Susannah Hallgarth

10/24/2024 1:42:54 PM

While studying at Franklin College in the late 1990s, Susannah Hallgarth was drawn to English literature and religious studies with an interest in teaching. Upon graduation, however, she sought a career outside of traditional instruction that would be both stable and fulfilling. After graduation in 2001, she happened to attend a Baker Hill career fair where her professional trajectory was forever changed. A job in technology, she told Finopotamus, wasn’t exactly on her vision board.

“Fast forward 20 years and I’ve built a fulfilling career in technology, now focused on adult education and training teams on new software,” she shared.

Hallgarth joined the Carmel, Ind.-based company in early 2002 as a document specialist and technical writer. Over the forthcoming years, she held numerous roles, including serving as an educational services associate and manager of education services and technical documentation. In 2019, she assumed her current role as the fintech’s director of education services and user acceptance testing.

“What’s been especially rewarding is how I’ve been able to blend my educational background and love for teaching with my work in technology. Implementing new technology isn't just about the tech itself; it’s crucial to train the teams using it to ensure success,” she told Finopotamus. “Digital projects are as much about the people as they are about the technology, and helping teams adapt and thrive has been a key part of my work.”

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