Senior Business Process Architect
Didi Frohardt is Senior Business Process Architect for Baker Hill, where she assists with new product sales and software implementations by sharing industry and product knowledge with current and prospective clients. Frohardt is also responsible for providing strategic and tactical recommendations, along with configuration assistance to further clients’ success.
With more than 26 years of experience in the banking industry, Frohardt leads on-site meetings with external clients, offering guidance on best practices, such as workflow and process improvements. She also develops and leads training sessions for both internal and external clients. Additionally, Frohardt regularly presents at various top-tier industry conferences and Baker Hill client meetings, as well as contributes thought-leadership articles for Baker Hill’s newsletter.
Before her current role, Frohardt served as the Solutions Architect for Baker Hill’s Client Advisor solution and as a project manager for multiple software implementations. She also previously instructed Baker Hill's Risk Management Association certification program.
Prior to joining Baker Hill, Frohardt served as a loan administration manager for Bank One Colorado and Denver National Bank.
Topics of Expertise
- Process Improvement
- Data Management
- Business Analyst
- Commercial Lending