Having the right technology to streamline loan origination, manage risk, and generate data-driven reports is critical to your institution’s ability to compete and win. Confidence in your ability to use that technology to achieve your goals and protect your technology investment? Well…that’s where we come in.

Client Experience

Client Experience

Our Delivery Team partners with you to ensure your Baker Hill technology is implemented on time, on budget, in a manner that best suits the unique needs of your institution. With an average of 25+ years of industry experience, you can trust our team to give you the best advice on how to get the most out of your Baker Hill technology.

Client Portal

All Baker Hill clients have login access to our robust client portal where you can find an abundance of online resources — including product documentation and FAQs. You can also create support requests, schedule training, view upcoming technology releases, and access the Baker Hill User Community. All the tools you need to maximize your investment in Baker Hill technology are accessible from the Client Portal.

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Implementation

We work in tandem with our clients to identify opportunities to expedite implementation so our clients can achieve their goals and recognize a faster ROI.

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Advisory Services

Each of our clients comes to Baker Hill with a vision. Advisory Services will help you determine the best practices to help bring your vision to life. As Baker Hill professionals work with you to ensure our solutions help your institution meet its goals and objectives, you will discover new insights and best practices to help you make the most of your technology investment.

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Product Support

Product support includes high-touch client services, secured access to comprehensive web-based resources, and the assurance that we will deliver the answers you need, when you need them.

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Education Services

Our goal is to give you the direction, information, and skills you need to successfully use and manage your Baker Hill products and to experience a greater return on your technology investment. From webinars to our state-of-the-art training center in Indiana, our team of talented trainers is committed to your success.

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Integrations

Our integration team is ready to work with you to meet your unique integration needs. Baker Hill NextGen™ gives you a completely transparent, 360 degree view of your bank and its customers.

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Project Management

Our Project Management and Implementation services provide a seamless, stress-free experience by overseeing the implementation of your project from start to finish. With decades of experience, we help ensure an on time, on-budget delivery with fewer problems and greater user acceptance.

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