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Sites
Client Support
Support Resources on our Website
Take advantage of the many online support options available on the Product Website.
Client Library
The Client Library is a valuable resource for Experian clients. Rich in content, it provides product-specific support and thought leadership around the products and key industry dynamics.
Online Resources
Tailored to your role and products, search our knowledge base of information to find FAQs, Solution Docs, and Downloads.
- FAQs
Documented answers to the most commonly asked questions received from our clients. - Product
Docs
More than just technical documents, Solution Docs address problems that go hand-in-hand with new technology solutions and address process and cultural issues. - Downloads
Solutions downloads include services packages, release information, and other useful files.
User Group Forum
Your fellow product users have a wealth of information and insight about products. Ask them questions, make comments and discuss solution-related issues using a browser-based messaging system. This system allows you to view and post new
messages or reply to existing messages.
Interactive Support
Interact live with a Baker Hill product representative to get immediate answers to your questions. Advanced functionality allows Experian support personnel to view your computer to better solve problems.
- Submit Support Request
Email support allows you to submit a question or to report a problem via email.